Terms and Conditions - Gardener Chislehurst
Welcome to Gardener Chislehurst. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
We offer a range of gardening services including lawn maintenance, garden design, planting, pruning, and landscaping. All services are provided with the highest standards of quality and professionalism.
1.1 Scope of Work
- Lawn Mowing and Maintenance
- Garden Design and Planning
- Planting and Seeding
- Pruning and Trimming
- Landscaping and Hardscaping
2. Booking and Appointments
Appointments can be made via phone or email. We strive to accommodate your preferred schedule, but availability may vary.
2.1 Confirmation
Once an appointment is booked, you will receive a confirmation via your preferred contact method. Please ensure all details are correct to avoid any scheduling conflicts.
3. Pricing and Payment
Our pricing is competitive and based on the scope of work required. A detailed quote will be provided prior to commencing any job.
3.1 Payment Terms
Payments are due upon completion of the service. We accept various payment methods including cash, credit cards, and bank transfers.
4. Cancellation Policy
We understand that plans can change. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.
4.1 Refunds
In the event of a cancellation within the stipulated time frame, a full refund will be processed. Cancellations made less than 24 hours before the appointment may be subject to a fee.
5. Liability
While we take utmost care in performing our services, Gardener Chislehurst is not liable for any unforeseen damages caused by external factors such as extreme weather conditions or pre-existing plant diseases.
5.1 Insurance
We carry liability insurance to protect both our clients and our business. Details of our coverage can be provided upon request.
6. Client Responsibilities
Clients are expected to provide access to the property and inform us of any specific requirements or restrictions related to the gardening work.
6.1 Property Access
Ensure that all necessary areas are accessible and safe for our team to perform the gardening services effectively.
7. Changes to Services
Any changes to the agreed-upon services must be communicated and agreed upon in writing. Additional charges may apply for significant alterations to the original plan.
7.1 Amendments
Amendments to the service agreement will be documented and signed by both parties to ensure clarity and mutual understanding.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Chislehurst.
8.1 Dispute Resolution
In the event of a dispute, we encourage amicable resolution through discussion. If unresolved, legal proceedings may be initiated as per the governing laws.
9. Privacy Policy
We are committed to protecting your privacy. Any personal information provided will be used solely for the purpose of delivering our services and will not be shared with third parties without your consent.
9.1 Data Protection
We adhere to all relevant data protection regulations to ensure your information is secure and handled responsibly.
10. Termination
Either party may terminate the agreement with written notice. Terms for termination and any associated fees are outlined in the service agreement.
10.1 Effects of Termination
Upon termination, any outstanding payments for services rendered up to the termination date will be due immediately.
11. Force Majeure
Gardener Chislehurst shall not be liable for any failure to perform its obligations due to events beyond its control, including natural disasters, war, or other unforeseen circumstances.
11.1 Notification
In the event of a force majeure situation, we will notify clients as soon as possible and discuss alternative arrangements.
12. Intellectual Property
All intellectual property related to our gardening designs and materials remains the property of Gardener Chislehurst. Clients are granted a non-exclusive license to use these materials for personal purposes only.
12.1 Usage Restrictions
Unauthorized reproduction or distribution of our intellectual property is strictly prohibited and may result in legal action.
13. Amendments to Terms
Gardener Chislehurst reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
13.1 Notification of Changes
Notifications about amendments will be provided through email or other agreed-upon communication channels.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardener Chislehurst, superseding all prior agreements or understandings.
14.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
15. Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Gardener Chislehurst. We look forward to providing you with exceptional gardening services.